Our dispute resolution process is available for viewing in all of our branches, on our website or upon request if you call our National Contact Centre.
Download a copy of 'A Guide to Dispute Resolution'.
For further information or to lodge a written complaint, please contact:
Your local branch or our National Contact Centre on 131182
To lodge a complaint online please complete our Compliments & Complaints form.
Alternatively for written correspondence please contact:
Service Quality Department,
People's Choice Credit Union
GPO Box 1942, Adelaide SA 5001
Ph: 13 11 82
Fax: 08 8305 1604
For assistance with lodging an external dispute, after the internal dispute process has been completed, please contact:
The Ombudsman, FOS
GPO Box 3, Melbourne VIC 3001
1300 78 08 08
Fax: (03) 9613 6399
or visit their website at http://fos.org.au/.
Connect with us RSS Blog Youtube Google+ Twitter Facebook
Copyright © 2013 People's Choice Credit Union, a trading name of Australian Central Credit Union Ltd ABN 11 087 651 125 Australian Financial Services Licence (244310) and Australian Credit Licence (244310) BSB 805-050