Switching to us

Why switch?

People’s Choice is the second largest Credit Union in Australia with over 360,000 members, more than 65 branches, advice centres and more than 3,400 ATM’s Australia-wide as part of the rediATM network.

Being member-owned means our customers are actually our owners and have a direct say in how the business is run. Everything we do is designed to benefit our members and any profits we make are reinvested back into providing better products and services.

People’s Choice also offers some of the most competitive rates in the market in addition to providing you with a friendly, honest and enjoyable experience.

We make it simple

We have made it simple and convenient for you to switch your accounts and transfer your regular payments to People's Choice Credit Union. Click on each of the three steps below for more information.

We have a range of accounts to meet your needs. Find out more

To open your new People's Choice transaction account:

  • Call 13 11 82 or
  • Visit your closest branch by using our Branch Locator
  • Or for existing members, you can open a new transaction account via Internet Banking

Once you've opened your new account, if you haven't already, make switching and managing your money even easier and register for Internet Banking.

Make managing your regular payments easier; shift any income you receive to your People’s Choice account (e.g. your salary, rent income and investment interest) and setup your outgoing payments.

For your convenience, there are two ways to switch your regular payments:

#1
We'll help you switch your regular payments (direct debits and direct credits), using our switching service

  • Complete and return the Request for Regular Payments List form
    • Word version – complete the digital form, print, sign and return
    • PDF version – print, fill out the paper form, sign and return
  • If you are unable to print the form simply call us on 13 11 82 or visit your nearest branch
  • Leave the rest to us. We'll contact you to confirm your Regular Payments List and arrange the transfer of your regular payments
  •   

#2
Manually switch your regular payments (direct debits and direct credits), using our simple Easy Switch tool

  • Easy Switch generates letters containing all of your relevant account details which you can send to companies to notify them of the change

For more information about our switching service and the EasySwitch tool, please see our frequently asked questions.

Once the switching process is complete, close your old account.

  • Most financial institutions require customers to either phone or physically visit a branch to close their account and don't accept written authorisation
  • If your old financial institution does accept written authorisation, here’s the form you can use to close your old account

Welcome aboard. The team at People’s Choice is looking forward to helping you on your financial journey.

 

Questions? For frequently asked questions about Account Switching click here.

 

People’s Choice also offer a range of other products and services such as personal loans, home loans, insurance, credit cards, business banking and financial planning. To find out more, contact our friendly team on 13 11 82 or pop into your nearest branch.