FAQs

Got a question?

Our frequently asked questions help answer some of the most common questions from our members to make managing your finances as easy as possible. Topics include:

• Everyday Banking
• Deposits Accounts
• Cards
• Loans
• Insurance
• Internet Banking
• Mobile Banking
• Account Switching
• eStatements
• Financial Hardship
• How our fees work
• Merger Information
• Changes to our rediATMs

If you have a question that's not covered in our FAQs, contact us via our contact form, call 13 11 82 or visit your nearest branch.