Duplicate Transaction Issue

Members are advised that we're continuing to work through the reversal of duplicate transactions that have impacted a small number of members in recent days.

We apologise for any inconvenience and hope to have this resolved very soon. If you have been impacted by this issue and require urgent assistance, please call us on 13 11 82 or call into one of our branches.

Our National Contact Centre is open until 8pm Friday and between 8:30am and 4:30pm on Saturday. Selected branches are also open Saturday morning. Please click here for contact details.