Fraudulent internet banking warning

People’s Choice Credit Union members are being warned of a fraudulent page being displayed when logging in to internet banking.

The fraudulent log-in page asks members for their member number and password, as well as a description of their personal icons.

It’s believed the fraudulent log-in page is the result of the member’s computer being infected with a virus that recognises when internet banking has been accessed and displays the page to gain access to personal information.

Members are advised not to respond to the request and should run anti-virus and anti-spyware software to delete the virus from the computer. It may be necessary to have the computer examined by an expert to ensure the virus has been deleted.

Members who have responded to the request should update their internet banking password and icons as soon as possible from a secure computer, and even consider suspending internet banking if they are unable to update their passwords.

Members are reminded that they should never provide personal information, click on links or download items from unsolicited emails or requests. Virus and spyware detection programs should also be kept up-to-date.

For more information on how to stay secure online, visit the security section of our website.