People’s Choice Credit Union has announced today that Steve Laidlaw has been appointed as the credit union’s new Chief Executive Officer.
Mr Laidlaw, who has been Chief Financial Officer & Executive General Manager Corporate Services of People’s Choice since November 2012, will commence duties as CEO from Monday 11 January 2016.
John Cossons, People’s Choice Chair, said the Board was delighted at the appointment of Steve following an extensive and rigorous national executive search.
"Steve is a highly experienced senior executive with a passion, vision and commitment to the success of People’s Choice and the mutual sector," said Mr Cossons.
"Steve’s strong commercial acumen and focus on improving member experience is demonstrated by his leadership of People’s Choice’s successful acquisition and integration of TIO’s banking operations, and his establishment of a sophisticated Business Performance Analytics function that has increased member retention and loan portfolio growth."
"These qualities, as well as Steve’s genuine commitment to People’s Choice’s values, stood out during our recruitment process, which generated significant interest from a very strong pool of candidates."
"Steve is ideally suited to lead People’s Choice through its next phase of growth, with a proven ability to forge effective relationships externally and internally, and to develop our people and teams," Mr Cossons said.
A chartered accountant and Harvard Business School graduate, Mr Laidlaw has more than 20 years of people leadership and general management experience in retail banking and finance.
Before joining People’s Choice, Mr Laidlaw spent six years as Chief Financial Officer of Rural Bank, now a part of the Bendigo and Adelaide Bank Group of Companies. He has also held executive roles with Skycity Entertainment Group and AWB.
Steve Laidlaw said, "I am honoured to be given the opportunity to lead one of Australia’s largest and most successful mutual banking organisations."
"My focus will be to work closely with our executive team and more than 1,000 committed staff to fulfil our strategic goals: to be the preferred banking alternative, to grow our membership, to build a stronger credit union and to make a difference in the community."
"Being a credit union, our sole focus has always been to help our members get ahead, unlike the banks that focus on shareholder returns. That is not about to change."
"I am incredibly excited about our future, as we continue to work towards our vision to be acknowledged as the most trusted financial services provider in Australia for people and their communities," Mr Laidlaw said.
John Cossons thanked Darlene Mattiske-Wood for her service as Acting Chief Executive Officer over the past three months. Darlene will return to her role as Executive General Manager People & Culture in January.