VISA transactions: Disputes, pending VISA transactions
International money transfers: Sending or receiving money overseas
Lending services: Redraw & interest enquiry, loan payout, fees & charges
Account Enquiries: Statements, transactions, fees and charges, interest queries
Internet Banking Transfer: Limit increases, mobile app assistance
Travel Advice: Let us know when you are travelling overseas
Card Issues: Overseas, blocked, declined, expiring, lost or stolen
Documents: Returning forms or documents
General: Any other member enquiries
Not a Member? Not a problem, click here to get in touch with us or view the below options.
You can find your nearest Branch or ATM here.
Find a printable branch list including branch locations at this link.
You can also locate a friendly Home Loan Adviser, Financial Planner, Business Banker or Travelex Bureau.
Our Head Office is located at 50 Flinders Street, Adelaide 5000.
If you'd like to send us a letter:
People's Choice Credit Union
GPO Box 1942
Adelaide SA 5000
Remember that if you've lost your phone and use a digital wallet, we'll need to cancel the card in your digital wallet too.
To arrange for an emergency VISA card to be issued to you, please visit the VISA website to find the contact details for each country.
Is there a transaction on your statement that you think may be incorrect? Maybe there’s an issue with something you’ve purchased or you’ve not received something you ordered?
If you have already contacted the merchant first but still having an issue, we're here to help! Visit our VISA Disputes page for more info.
Think you may have experienced card fraud?
Get in touch with one of our expert Home Loan Advisers.
For any enquiries regarding People's Choice Secure Code, call 1300 859 488 available from:
8am - 8pm Monday to Friday
8.30am - 4.30pm Saturday
To register for Internet Banking and if you require personal or account specific information, such as card cancellations or mistaken IB transactions, please click here.
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