BSB 805 050

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BSB 805 050

Branch updates and digital banking options

Protecting the wellbeing of our staff and members in our branches.

Temporary branch closures and changes to opening hours

The Coronavirus pandemic has dramatically changed Australians’ way of life due to the social distancing and self-isolation measures that have helped reduce its spread.

 

To ensure we continue to meet our members’ banking needs and place our staff where they are needed most, we are temporarily closing several branches from 4pm on Thursday 9 April 2020.

Staff from closed branches will join our National Contact Centre to support members’ increasing use of this service or will relocate to other branches to help us keep open as many facilities as possible during the Coronavirus pandemic.

From Wednesday 1 April, we have also temporarily adjusted branch opening hours to 9:30am – 4:00pm weekdays and close on Saturdays whilst COVID-19 remains a pandemic.

Branches that will be temporarily closed from 4pm on Thursday 9 April 2020:

  • Blackwood, Glenelg, Seaford, Northpark and Gawler in South Australia
  • Bourke Street, Fountain Gate, Cranbourne, Caroline Springs and Mernda in Victoria
  • Darwin in the Northern Territory.

Current branch opening hours

 

South Australia
Branch Location Opening hours
Berri  Riverland Plaza, Kay Avenue, Berri 9.30am - 4.00pm weekdays, closed Saturdays
Blackwood  Magnet Shopping Centre, Shepherds Hill Road, Blackwood Temporary closed
Christie's Beach  Shop 1/111 Beach Road, Christies Beach 9.30am - 4.00pm weekdays, closed Saturdays
Elizabeth  Elizabeth City Shopping Centre, 50 Elizabeth Way, Elizabeth 9.30am - 4.00pm weekdays, closed Saturdays

Flinders Street 

 50 Flinders Street, Adelaide CBD 9.30am - 4.00pm weekdays, closed Saturdays

Gawler

Shop 2/3 Jacob Street, Gawler Temporary closed

Glenelg

108 Jetty Road, Glenelg Temporary closed

Marion

Westfield Marion, Level 1/297 Diagonal Road, Oaklands Park 9.30am - 4.00pm weekdays, closed Saturdays 

Milicent

37 George Street, Millicent 9.30am - 4.00pm weekdays, closed Saturdays 

Modbury

Modbury Triangle Shopping Centre, North East Road, Modbury 9.30am - 4.00pm weekdays, closed Saturdays 

Mount Barker

Mt Barker Central Shopping Centre, Shop 26 Cnr Hutchinson & Morphett Streets Mount Barker 9.30am - 4.00pm weekdays, closed Saturdays 

Mount Gambier

7-13 Compton Street, Mount Gambier 9.30am - 4.00pm weekdays, closed Saturdays 

Munno Para

Munno Para Shopping Centre, 600 Main North Road, Smithfield 9.30am - 4.00pm weekdays, closed Saturdays 

Murray Bridge

Murray Bridge Market Place Shopping Centre, Shop 3 South Terrace, Murray Bridge  9.30am - 4.00pm weekdays, closed Saturdays

Naracoorte

Robertson Street, Naracoorte 9.30am - 4.00pm weekdays, closed Saturdays

Northpark

Northpark Shopping Centre, Tenancy 49, 264 Main North Road, Prospect Temporary closed

Norwood

158 The Parade, Norwood 9.30am - 4.00pm weekdays, closed Saturdays

Port Pirie

Ellen Centre, Ellen Street, Port Pirie 9.30am - 4.00pm weekdays, closed Saturdays

Salisbury

Hollywood Plaza Shopping Centre, Winzor Street, Salisbury Downs 9.30am - 4.00pm weekdays, closed Saturdays 

Victor Harbour

Victor Central Shop Centre Tenancy 46/77 Torrens St, Victor Harbor 9.30am - 4.00pm weekdays, closed Saturdays 

Seaford

Shop T52A, Seaford Shopping Centre, Corner Commercial Road & The Parade, Seaford Temporary closed

West Lakes

Westfield, West Lakes Boulevard, West Lakes  9.30am - 4.00pm weekdays, closed Saturdays

Whyalla

Westlands Shopping Centre, Shop 2 Nicolson Avenue, Whyalla Norrie  9.30am - 4.00pm weekdays, closed Saturdays

 

Victoria
Branch Location Opening hours
Ballarat  1 Sturt Street, Ballarat 9.30am - 4.00pm weekdays, closed Saturdays
Bourke Street 460 Bourke Street, Melbourne CBD Temporary closed
Eastland Shop 1091/171-175 Maroondah Highway, Ringwood   9.30am - 4.00pm weekdays, closed Saturdays
Fountain Gate Westfield Fountain Gate Shopping Centre, Level 1, Shop 1153/25-55 Overland Drive, Narre Warren Temporary closed
Highpoint  Highpoint Shopping Centre, Level 3, Shop 3140/120-200 Rosamond Road, Maribyrnong 9.30am - 4.00pm weekdays, closed Saturdays
Knox   Westfield Knox, Shop 3215, 425 Burwood Highway Wantirna South  9.30am - 4.00pm weekdays, closed Saturdays
Warrnambool Gateway Plaza, 154 Raglan Parade, Warrnambool  9.30am - 4.00pm weekdays, closed Saturdays

 

Northern Territory
Branch Location Opening hours
Alice Springs  Yeperenye Commercial Centre, Corner of Hartley & Gregory Street, Alice Springs 9.30am - 4.00pm weekdays, closed Saturdays
Casuarina  Casuarina Shopping Square, Shop GD41 Trower Road, Casuarina 9.30am - 4.00pm weekdays, closed Saturdays
Darwin Tamar House, Ground Floor 66 Mitchell St, Darwin CBD Temporary closed
Palmerston  Palmerston Shopping Centre, Temple Terrace, Palmerston  9.30am - 4.00pm weekdays, closed Saturdays

 

Australian Capital Territory
Branch Location Opening hours
Gungahlin  Marketplace Gungahlin, Shop 52, 30 Hibberson Street, Gungahlin 9.30am - 4.00pm weekdays, closed Saturdays
Tuggeranong  South.Point Shopping Centre, Shop 178, 210 Anketell Street, Tuggeranong 9.30am - 4.00pm weekdays, closed Saturdays

Alternative banking options

ATMs

People's Choice ATM locations can be found outside our branches here.

Digital Banking

Our Internet Banking and Mobile Banking App can be a convenient and safe alternative to your day-to-day banking during this time. If you need to visit a branch, please only visit if you are well, and are not in self-isolation, and be sure to follow social distancing guidelines.

Phone Banking & National Contact Centre

Our National Contact Centre remains open and you can call us during our normal contact hours on 13 11 82 (or +61 8 8305 8305 from overseas).
Please be aware calls may take longer than normal due to the current circumstances. We thank you for your patience.

Contact hours

8:00am - 8:00pm Monday - Friday (ACST)
8.30am - 4.30pm Saturday (ACST)

[email protected]

Please note, your first two cash withdrawals per month through [email protected] are free; however, any further withdrawals during that same month incur a $3 fee. Depositing cash and cheques through [email protected] remains fee free.

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