BSB 805 050

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BSB 805 050

Financial hardship assistance

People's Choice provides financial hardship assistance all year long.

Our commitment to our members is to care for your financial wellbeing, especially during these uncertain times. We understand that many households might be experiencing financial difficulties related to Coronavirus.

What is financial hardship?

Some members may find themselves in financial difficulty and are struggling to stay on top of finances.
This can be caused by a number of situations, such as:

    • unemployment
    • reduced income
    • injury or illness
    • domestic violence
    • natural disaster
    • relationship separation


What can People's Choice do to help?

If you are finding things tough, please reach out to us by calling 08 8124 2148, emailing us at [email protected] or visiting us at one of our branches.

Please be aware that responses may be delayed while our team is managing a very high number of requests for assistance due to the unprecedented Coronavirus situation. 

If you have Mortgage Repayment Insurance or Income Protection Insurance, you may be able to access this to help you maintain your repayments. Be sure to explore these options.


Am I eligible for financial hardship assistance?

We may require further information from you to understand your financial position and to provide the most appropriate assistance for your circumstances.

We may ask you to provide documentation such as:

    • Statement of Financial Position summarising your current income, expenditure, assets and liabilities
    • A medical certificate
    • A copy of recent Council Rates and Building Insurance
    • Details of wages and other types of income received (Payslips, Centrelink Statement, Tenancy Agreement or Account Statements confirming the amounts received)
    • Bank statements
    • Sales Agency Agreement / Contract of Sale
    • Other supporting documents as required


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