We've made some updates | November 2023

We’ve updated our Mobile Banking App to improve our member experience. If you don’t have automated app updates, you'll need to update to the latest version via your app store.

It's important you don't delete your existing People's Choice Mobile Banking App. Please either update your app or allow the automatic update to occur, depending on your device. If you delete your app and are having difficulty setting up our updated Mobile Banking App, please contact us or locate your local branch here.

The updated Android app is compatible with Android 6.0 and above, and the updated iPhone app is compatible with iOS 12.0 and above.

Here's what’s changed:

  • International Money Transfer for Western Union Canadian Dollar: Postcode and State/Province fields are now mandatory when Canada is selected as the recipient's location
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Your mobile banking security

Our Mobile Banking App is just as secure as our Internet Banking, so you can bank on the go, stress-free. We've also implemented People's Choice Secure Code for an extra layer of security and peace of mind.

Choose. Tap. Go.

Simple, safe and secure payments using your digital wallet.

Contactless payments let you pay easily and safely, by simply tapping your device or People's Choice Visa card at the checkout.

If you haven’t already made the switch, here’s why you should try contactless today:
  • Pay with your phone or your card

    Pay easily and safely, by simply tapping your device or People's Choice Visa Card at the checkout where contactless is accepted. There's no need to touch the terminal. All you need to do is hold your device near the terminal and pay using your digital wallet with Google Pay, Apple Pay or Samsung Pay.

  • With contactless, you're protected

    With Visa's Zero Liability policy you won't be held responsible for fraudulent charges or unauthorised purchases. Your digital wallet has extra layers of security that use your device's technology and it doesn’t share your account details with anyone so you can pay with total confidence.

Most popular questions

  • Will I need to press any buttons?

    No, for amounts under $200 you won’t need to touch the terminal at all.
  • Do I need to touch the reader with the card or device?

    No, just hold the card or device around 4cm away from the terminal.
  • What if I want to buy something that costs more than $200?

    You can still use your card or device, but you’ll need to enter your PIN or signature for security reasons.
  • Are contactless payments safe?

    Yes, it’s perfectly safe. You’re covered by Visa’s Zero Liability policy* so you won’t be held responsible for fraudulent charges or unauthorised purchases. If you use a digital wallet, it even has extra layers of security that use your device’s technology, plus it doesn’t share your account details with anyone, even the store.

    *VISA’s Zero Liability policy covers Australian and New Zealand issued cards and does not apply to ATM transactions, transactions not processed by VISA or certain commercial card transactions. Cardholders should notify their issuer promptly of any unauthorised VISA use. Please consult your issuer for additional details. Additional VISA charges may apply. Please contact your financial institution for further details.


  • Can I get charged twice?

    No, terminals are specifically designed to only process one payment at a time.


Need some help? We've got you covered. 

Get in touch with us and we can help you get the answers you need.