BSB 805 050

To give you the best possible experience, this site uses cookies. Learn more about cookies.

×
BSB 805 050

Help

Need help with Mobile Banking? You're in the right place! Check out our range of help tools below.

VIDEOS

We have a range of help videos available to show you how to get the best out of your People's Choice Mobile Banking App.

You can also click the toggle  symbol on the video player below to watch our full range of mobile banking help videos on YouTube.

MOBILE BANKING FAQS 

Most popular questions...

More questions...

  • When will the updated App be released?

    Updates to the People’s Choice Mobile Banking App will be available in the Google Play Store from Wednesday, 10 April 2019 and in the App Store from Thursday, 11 April 2019.

  • How do I access all my accounts and services using the App?

    The Home Screen allows you to save an account and 2 payment types as your favourites on the home screen. The account will become the default account for activities such as transfers, payment and viewing transaction history.

    To access all your accounts :
    Android App: Tap on the Account tile on the home screen or select Accounts from the main menu which is available by tapping on the hamburger menu icon in the top left corner of the screen. Your default account will be displayed, tap on this account to display all your accounts.

    iPhone App: Tap on the Account tile on the home screen or select Accounts from the main menu which is available by tapping on the hamburger menu icon in the top left corner of the screen. Your default account will be displayed, scroll left and right through to the account you require.

    To access all available services tap on the hamburger menu icon in the top left corner of the screen, the main menu will be displayed, tap on the service required from the menu.

  • Why do some payments allow for longer descriptions than others?

    One of the benefits of Fast Payments is that it allows for a more detailed description of your transaction. When sending Fast Payments you will be able to type descriptions of up to 280 characters; if your payment cannot be processed as a Fast Payment you will only be able to have an 18 character description.

  • How can I download the People’s Choice Mobile Banking App?

    The People’s Choice Mobile Banking App is available from the Google Play Store and the App Store. On your smartphone, simply search for People’s Choice Credit Union.

APP GUIDE 

We've also created a handy App Guide to answer all your Mobile Banking questions. Download it here! 

We'd like to use your current location

For a more personalised experience please enter your location below...

×

Change your location

×