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Motorcycle Insurance

Feel the wind in your face and experience true freedom with motorcycle insurance designed to keep you riding on

Your choice of repairer

New for old replacement

Protect your wheels at the right price

Motorcycle insurance should suit your needs, giving you the freedom you already enjoy when you ride. We’ve teamed up with CGU, one of Australia’s most trusted and credentialed insurers, to provide your choice of affordable comprehensive cover or third party Motorcycle Insurance.

CGU will keep you on the move with emergency or temporary repairs, vehicle hire if your motorbike is stolen and provide an ‘Earned No Claim Bonus Protection’ policy for one at-fault claim during the policy year without affecting your no claim bonus.

With our motor insurance policy you can enjoy:

Freedom to choose the best cover to suit your needs

Fortnightly, monthly or annual payments available at no extra cost

Choice to pay by direct debit or credit card

Choice of repairer, with a repair guarantee

 

We can provide everyone with a quote, but to take the quote to policy, you must be a member of People’s Choice Credit Union. Get more information or apply to become a member.

Get a quote today by calling 13 11 82 or visiting your nearest branch - it’s quick and easy.

 

 

What am I covered for?

‘Earned No Claim Bonus Protection’ for one at-fault claim during the policy year without affecting your no claim bonus1(Comprehensive cover only)

Loss or damage from a theft or attempted theft, including the theft of keys to your motorcycle

Loss or damage to your motorcycle as a result of vandalism or malicious act (Comprehensive cover only)

Emergency or temporary repairs so that the bike can be driven or used – up to $500

Vehicle hire for up to 14 days if your motorbike is stolen or if it is unsafe to drive as a result of theft or attempted theft

Recoding of locks and barrels after the keys of your motorcycle are stolen – up to $1,000

Cover for helmets and protective clothing, if it is stolen from your motorcycle or damaged in an accident - up to $250 (Comprehensive cover only)

New motorcycle replacement if your motorcycle is written off as a result of an accident if the motorcycle is less than one year old

 

 

How to make a claim

To make a claim, click here or contact the dedicated 24-hour claims hotline on 13 24 80.
To enquire about an existing claim, call us on 13 11 82.

 

 

Please refer to the Motor Insurance Product Disclosure Statement for full details of cover limits and terms and conditions.

 

 

Most popular questions...

  • What happens with my excess?

    All excesses are specified in your insurance policy schedule or policy booklet and conditions regarding the payment of your excess will vary depending on the policy type, i.e. motor, land, etc.

    For example, with a motor claim, if CGU determine that you are not ‘at fault’ in an incident, CGU will not deduct the excess specified in your insurance policy when CGU settle your claim. However, if CGU determine you are ‘at fault’, the excess will apply. CGU will advise if you will need to pay an excess on your claim.

  • Do I have a choice of repairer?

    You can choose your own repairer or supplier if you would like to. To do this you will need to provide CGU with a written quote from your chosen supplier. If the quote is found to be fair and reasonable (that is comparable to the quotes CGU have received), then you can engage your repairer or supplier.
    Alternatively you are can choose to use CGU’s Partner Repairers. This will simplify the process and save time. CGU’s supplier network is extensive and can provide you with prompt attention at a time that is convenient to you.

  • What information will I need when lodging a claim?

    The more information you are able to give the CGU claims consultant, the quicker we will be able to process your claim.

    You will need to provide the following details:

    • Your policy number and type
    • Verify your personal policy details
    • The name of the insured on the policy
    • Detailed description of the incident
    • The date of the incident or event and the address/location where it happened
    • Any details of other parties involved (if applicable)
  • How can I find out how my assessment or repair is progressing?

    For queries on motor assessments and repairs you can call 13 11 82 from 8:00am - 8:00pm (ACST) Monday to Friday.

  • What is an excess?

    When you make a claim you may need to contribute an amount towards the cost of that claim. This is called an excess.

More questions...

  • What happens when I make a claim?

    Once your claim is lodged with CGU, they will allocate a claims consultant who will contact you with the next step. Your claims consultant will keep you informed about your claim's progress along the way.

    CGU will give you a claim number which will be your ongoing reference to the claim. You can use this reference for all claims enquiries when providing information to CGU on your claim.

    Some claims are simple, but others are more involved - either way, you can be sure that CGU will be working as quickly and efficiently as possible to process your claim.

  • How do I make an insurance claim?

    Making a claim is easy. Just call CGU on 13 24 80 and quote your policy number. You can make a claim 24 hours a day, seven days a week.

    Have an existing policy? Here is a list of contact details for our insurers.

Locate a Branch Call 13 11 82

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Thank you for your enquiry. Unfortunately we don’t have a branch in this area, so please call us on 13 11 82 to see how we can still help you.

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1 Terms and conditions apply, please refer to the PDS.

^Subject to the product issuer’s underwriting rules and acceptance guidelines. Policy conditions, limitations and exclusions apply. Please read the Product Disclosure Statement (PDS) for full details. Terms, conditions and exclusions apply and are available upon application.

The information above is general advice only and does not take into consideration your personal objectives, financial situation or needs (“your personal circumstances”). Please consider the relevant Product Disclosure Statement (PDS), other Disclosure Documents and your personal circumstances before making any decision to purchase the products. Contact us on 13 11 82 with any questions, or visit your nearest branch to talk to a consultant.

General insurance (including Travel Insurance) is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance.

People’s Choice Credit Union, a trading name of Australian Central Credit Union Ltd. ABN 11 087 651 125 Australian Financial Services Licence 244310, acts under its own Australian Financial Service Licence and under an agreement with the insurer Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance.

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