BSB 805 050

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BSB 805 050

Travel Insurance

Get out and see the world; our affordable travel insurance will be there for you if something goes wrong

Simple and flexible Travel Insurance

Wherever you may be heading next, make sure unexpected events don’t ruin your trip or your wallet! We've partnered with CGU to provide affordable travel insurance that will take the stress out of travel. Covering a wide range of unexpected events, CGU's travel insurance is tailored to suit your travel plans and budget.

Want a quote?

We can provide everyone with a quote, but to take the quote to policy, you must be a member of People’s Choice Credit Union. Get more information or apply to become a member.


Alternatively, for a quote please call 13 11 82 or visit your nearest branch - it’s quick and easy.

How to make an insurance claim

To make a claim, click here or contact the dedicated 24-hour claims hotline on 13 24 80.
To enquire about an existing claim, call us on 13 11 82.

Already a member? Members can enjoy a 10% discount on travel insurance when applying online!We can provide everyone with a quote and you don't need to be a People's Choice member to take out a policy. We would hate for you to miss out on the benefits of being a People's Choice member - it's easy to join! Click here for more information.


What am I covered for?

24 hour emergency assistance Yes. 24 hour Emergency Assistance Hotline provided on our behalf by First Assistance with every policy sold. The expertly trained, multilingual staff can also assist with general travel information. Requests can also be emailed.
Accidental death Yes. Paid to your estate if you die within 12 months of an accident that occurs during your journey. Variable plan limits apply – refer to policy wording.
Video cameras, cameras and portable electronic equipment Yes. Variable plan limits apply – refer to policy wording.
Cancellation of journey Yes. Unlimited cover, including your travel agents cancellation fees up to $1,000.
Daily in-hospital cash allowance Yes. $75 for every 24 hours in hospital, after the initial 48 hours.
Evacuation costs Yes. Reasonable costs to move you to another place or back to Australia if you suffer an illness or accident and your treating doctor agrees that you should be moved urgently.
Luggage loss or damage Yes. Accidental loss, theft or damage. Variable plan limits apply – refer to policy wording.
Excess Your choice of $100, $200, $300, $400 or $500.
Overseas medical and dental expenses

Yes. Medical – reasonable expenses if you suffer an illness or accident during your journey that requires immediate medical treatment. The treatment must be authorised by your treating doctor or dentist. Variable plan limits apply – refer to policy wording. Dental – up to $1,000 per person. $2,000 in total.

Personal liability Yes.
Rental vehicle excess up to $3,000 Yes – depending on plan selected.
Return of hire car Yes. Up to $500.
Resumption of journey Yes, we will pay for you to return overseas if we have returned you to Australia following the death or disablement of your relative, your travelling companion’s relative or your business partner if your journey has not expired.
Travel delay Yes, up to $500 for singles or $1,000 for doubles for accommodation and meals when your scheduled transport is delayed for more than 6 hours and the delay was not your fault.
All dollar amounts are inclusive of GST.

This table is a summary of the significant features & benefits only. Please refer to the Travel Insurance Product Disclosure Statement for full details of cover limits and terms and conditions.



Most popular questions...

More questions...

  • Who can I contact regarding my travel insurance if I am overseas?

    If you have any difficulties while you are travelling, call our Emergency Assistance Hotline and speak with one of our expertly trained, multilingual staff. The numbers to call reverse charge, depending on whether you are travelling within Australia or overseas are (02) 8895 0698 (within Australia) and +61 2 8895 0698 (via the local operator while overseas).

  • How do I claim?

    Making a claim is easy. Just call CGU on 13 24 80 or email and quote your policy number. You can make a claim 24 hours a day, seven days a week.

    Have an existing policy? Here is a list of contact details for our insurers.


Thank you for your enquiry. Unfortunately we don’t have a branch in this area, so please call us on 13 11 82 to see how we can still help you.

1 10% discount on travel insurance is off the standard CGU price for People's Choice members, with no further discounts available. The price quoted will automatically include the online discount.

Subject to the product issuer’s underwriting rules and acceptance guidelines.
Terms, conditions and exclusions apply and are available upon application.
The information above is general advice only and does not take into consideration your personal objectives, financial situation or needs (“your personal circumstances”). Please consider the relevant Product Disclosure Statement (PDS), other Disclosure Documents and your personal circumstances before making any decision to purchase the products. Contact us on 13 11 82 with any questions, or visit your nearest branch to talk to a consultant.
General insurance (including Travel Insurance) is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. All our insurance issuers pay commission at rates which range from 0% - 40% of the base premium. The commission rate varies depending on the type of insurance.
People’s Choice Credit Union, a trading name of Australian Central Credit Union Ltd. ABN 11 087 651 125 Australian Financial Services Licence 244310, acts under its own Australian Financial Service Licence and under an agreement with the insurer Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance.

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