BSB 805 050

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BSB 805 050

Help and support

Our BSB is 805 050

Internet Banking

Internet Banking is a convenient and safe way to do your banking online, 24 hours a day, seven days a week.

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eStatements

Receiving your statements electronically is a simple way to help the environment and reduce your environmental footprint. Register via Internet Banking today, it’s quick and easy.

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Mobile Apps

Fast, secure and convenient and giving you to access your accounts at the touch of your fingertips.

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Online Security

We use industry-standard encryption but there are also a number of steps you can take to keep your personal information secure while transacting online. 

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Mobile Tap & Pay 

Now you can tap and pay using your mobile phone for fast, convenient and secure payments.

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Secure Code

Secure Code is an advanced online security solution to improve your online security.

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Call 13 11 82

Contact one of our support staff specialists for assistance.


Locate Us

Locate a Branch, ATM, Home Loan Adviser, Financial Planner, Business Banker or Travelex Bureau.

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Social Media

Connect with us on FacebookTwitter and Instagram.


Lost or Stolen Cards

For lost or stolen cards, please contact us immediately.
 
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Member Enquiry

Have your question answered quickly through Internet Banking

Member enquiry

General Enquiry

Fill out our enquiry form and we'll call you or find out more.

General enquiry

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Financial Hardship Assistance

We know that you can't always prepare for the unexpected in life so we're here to help provide financial assistance where we can.

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Financial Planning and Advice

Our Financial Planners are here to assit in helping you manage for the now and plan for the future.

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Disaster support

Natural Disaster Support

We offer a range of emergency hardship assistance if you are in need of financial related support due to the effects of natural disasters.

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To help you with disaster recovery due to natural diststers such as cyclones, have a look the steps you can take to prepare here

Feedback and Complaints Form

Compliments, complaints or general feedback - we'd like to hear from you! 

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Visa Enquiry Form

If you need to dispute a transaction or advise us of an unauthorised transaction, we're here to help. 

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Fill out the form


For further information or to lodge a written complaint, please contact:

 

Alternatively for written correspondence please contact:

Member Response Department
People’s Choice Credit Union
GPO Box 1942, Adelaide SA 5001
Telephone: 13 11 82
Email: MemberResponse@peopleschoicecu.com.au

 

For assistance with lodging an external dispute, after the internal dispute process has been completed, please contact:

Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne Vic 3001
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au
Website: www.afca.org.au

 

Our dispute resolution process is available for viewing in our branches, on our website or upon request by calling us on 13 11 82.

Download a copy of A Guide to Dispute Resolution here.

How We Protect You

We have anti-fraud measures in place to protect our members

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Current Alerts

Stay up to date with the latest alerts

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Anti Money Laundering

Learn more about our commitment to protecting our members

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Past Alerts

See through the archive of previous phishing, hoaxes and scams.

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How You Can Protect Yourself

Remain safe and secure from fraud with these precautions.

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Online Banking

Tips to help keep you safe while transacting with us online.

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Mobile Banking

Tips and suggestions for keeping your mobile devices.

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Card Security

When using your card, take these precautions to reduce the risk of fraud.

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Identity Security

Minimise your chances of identity theft. 

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Hoax eMails and Scams

What to look for with email and other scams

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FAQs

We help answer Frequently Answered Questions from our members.

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Forms

Download and complete forms for a range of our products and services.

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BSB

Our BSB is 805 050

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Most popular questions...


Have a look at our Help Videos here.

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