BSB 805 050

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BSB 805 050

Financial Hardship Assistance

If you are struggling to stay on top of your finances, we may be able to help.

We know that life can take unexpected turns and unplanned events can happen.

At People's Choice, we pride ourselves on doing our best to take care of our members. Some members may find themselves in financial difficulty, which can be caused by a number of situations:

  • injury or illness
  • unemployment
  • domestic violence
  • natural disaster
  • reduced income
  • relationship separation

If you're struggling to stay on top of your finances, we are here to help with financial hardship assistance.


If you are working through a financial difficulty, contact us and we may be able to help. 

If you are finding things tough, please reach out to us by calling 08 8124 2148, emailing us at [email protected] or visiting us at one of our branches.

If you have Mortgage Repayment Insurance or Income Protection Insurance you can access to help you maintain your repayments, be sure to explore these options.


What information do you need?

As a part of assisting you through this difficult time we may need further information from you to understand your financial position and to provide the most appropriate assistance for your circumstances.

We may ask you to provide documentation such as:

  • A Statement of Financial Position summarising your current income, expenditure, assets and liabilities
  • A medical certificate
  • A copy of recent Council Rates and Building Insurance
  • Details of wages and other types of income received (Payslips, Centrelink Statement, Tenancy Agreement or Account Statements confirming the amounts received)
  • Bank statements
  • Sales Agency Agreement / Contract of Sale
  • Other supporting documents as required

We can also provide you with details of financial counselling service providers who can assist you with a range of services relating to your personal finances.

People's Choice provides assistance in Financial Hardship

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