FAQ

Most popular questions...

• Will anything change with the functionality on a Peoples Choice ATM?

  No, the following functionalities will still be available at a People’s Choice ATM for our members to use free of charge:

  • Cash withdrawals from up to 3 transaction accounts if they are linked to your card
  • Cash and/or cheque deposits at deposit taking ATM’s to accounts linked to your card – up to 3 Transaction Accounts/Savings Accounts and 2 loans
  • Transfers between your People’s Choice accounts linked to your card – up to 3 Transaction Accounts/Savings Accounts and 2 loans
  • Change of your PIN
  • Account Balances
• Can I deposit to my accounts at a non-People's Choice Deposit Taking ATM?

  No, you won’t be able to deposit to your People’s Choice Accounts at non-People’s Choice ATMs. You will still be able to deposit to your People’s Choice Accounts through a People’s Choice Deposit Taking ATM,  [email protected] through Australia Post or at a branch.

• Can I transfer between my accounts at a non-Peoples Choice ATM?

  No, you won’t be able to transfer money between your People’s Choice Accounts at non-People’s Choice ATMs. You will still be able to transfer funds between your People’s Choice Accounts through a People’s Choice ATM,  Internet Banking and Mobile Banking Apps, phone banking or at a  branch.

• Can I change my PIN at a non-People's Choice ATM?

  No, you won’t be able to change your PIN at non-People’s Choice ATMs. You will be able to continue changing your PIN at a People’s Choice ATM and Internet Banking and Mobile Banking Apps.

• Can I have rediATM transaction fees waived from 1 March 2019?

  No, fees at rediATMs are charged by the ATM owner and not People’s Choice. To avoid any unwanted transaction fees from 1 March 2019, we recommend you withdraw cash from a People’s Choice ATM, another major financial institution’s ATM (such as the Big Four banks and BankSA), a supermarket self-service checkout or participating retailers using eftpos facilities. 

  We encourage you to check for fees before completing any transaction at an ATM.