FAQ

Most popular questions...

• What is People's Choice Secure Code?

  People's Choice Secure Code is the key to unlocking your digital banking now and into the future. It's an extra layer of verification that goes beyond the basic username and passwords to give you secure access to your banking.

  People's Choice Secure Code is replacing SMS Verification and Personal Icons to bring you enhanced digital security and real time fraud detection. Making digital banking easier and more secure for you, to transact anytime and anywhere....even when you travel.

• VARIABLE INTEREST RATE

  As opposed to fixed interest rate, a variable interest rate changes when the market interest rate changes. This means your repayments will also vary.

• Why are we changing to People's Choice Secure Code?

  People's Choice is committed to improving online security for our members' and we understand that with the development of technology, comes the need to enhance online security.

  People's Choice Secure Code is a more secure solution, and is available to all members, including those who do not have an Australian mobile or landline, offering sophisticated real-time, at login fraud detection and a superior user experience. 

• How does People's Choice Secure Code work?

  People's Choice Secure Code makes digital payments and access easier and quicker for you and allows you to transact where ever and whenever you choose.

  You may be prompted for a Secure Code lasting 30 seconds when you:

  • Update your contact information
  • Pay someone for the first time
  • Activate your card
  • Add a BPAY biller
  • At login when travelling

   

• SPLIT LOAN

  A split loan is a home loan that offers a loan to be split over a variety of product types, including variable, fixed and line of credit products. You can define which amount of your loan is split into each product type.