BSB 805 050

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BSB 805 050

FAQ

Find answers to some of the most common questions from our members 

Our BSB is 805 050

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Travel Insurance

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  • Who can I contact regarding my travel insurance if I am overseas?

    If you have any difficulties while you are travelling, call our Emergency Assistance Hotline and speak with one of our expertly trained, multilingual staff. The numbers to call reverse charge, depending on whether you are travelling within Australia or overseas are (02) 8895 0698 (within Australia) and +61 2 8895 0698 (via the local operator while overseas).

  • How do I claim?

    Making a claim is easy. Just call CGU on 13 24 80 or email TravelAssist@cgu.com.au and quote your policy number. You can make a claim 24 hours a day, seven days a week.

    Have an existing policy? Here is a list of contact details for our insurers.

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