Find answers to some of the most common questions from our members
People's Choice Credit Union will never call or email you to ask for confirmation of your password, PIN or account details. We will never send an email containing a link to our Internet Banking page or request that you verify your account status.
Be wary of any phone calls of this nature and emails with links from unknown senders, and delete any unsolicited emails immediately, without responding.
If you believe your details may have been compromised by a phishing phone call or phishing email, click here to contact us as soon as possible.
You can find more information about online security in the Security Centre tab on our website here.
To change your name, simply follow these few steps:
Once you've handed theform to one of our branch staff, they will take care of the rest.
Need to change your address?
No problem, please click here.
The opening hours for all of our branches can be found in Locate Us, located on sticky tool bar of our website. Search for your nearest branch using a suburb name or postcode and click on the branch symbol for specific branch details such as opening hours or street address.
Our BSB number is 805-050. Previously Savings & Loans used a different BSB number. Transactions made using this BSB number will now be redirected automatically through the new number.
If you need to change your phone number, please give our friendly staff a call at 13 11 82.
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