FAQ

Most popular questions...

• What devices are compatible with Samsung Pay?

  Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+.

  All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2.

  Please note: Iris Scanner is only compatible with Galaxy S8 and Galaxy S8+. and loyalty cards are not available on Samsung Pay on Gear.

• Who should I contact if I need help with Samsung Pay?

  We're here to help!

  If you are receiving an error when entering your card details, contact our team on 13 11 82 to make sure your card is active and can be registered for the service. 

• What advantages does Samsung Pay have over carrying my VISA card with me?

  It's super secure! You will be asked to enter a PIN or fingerprint when making any purchase. 

• How do I download Samsung Pay?

  Samsung Pay is free and is pre loaded onto all compatible devices. 

• What cards can I register for Samsung Pay?

  You can register any of your People’s Choice Visa Debit or Visa Credit cards, plus your loyalty or rewards cards.