FAQ

Most popular questions...

• Will my credit rating be affected if I access assistance?

  Getting on top of your financial difficulties early is the best way to make sure your credit history remains in good condition. Get in touch with us as soon as you think you might have difficulty meeting your repayments so we can start working together on a solution.

• I'm after some information on managing payments to my People's Choice loan or credit card. Who do I call?

  You can call People's Choice Credit Union on 08 8124 2148 . For more information, visit the Customer-Owned Banking Association website or you can call The National Debt Helpline on 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor.

• What options are available to me if I can't pay my People's Choice loan or credit card?

  A range of solutions are available to members who might be going through financial hardship. We can tailor a plan depending on individual circumstances, and advise you of organisations who may be able to help.

• I'm worried that I won't be able to repay my People's Choice loan or credit card. What should I do? 

  You should get in touch with us as soon as possible if you think you might have trouble meeting your financial commitments. You don`t have to wait until you are overdue.We'll then work with you to tailor a plan that helps you stay on top of your repayments. You can call People's Choice Credit Union on 08 8124 2148 or visit your local branch and speak to one of our friendly staff.

• Who do I contact If I'm having financial difficulty meeting my People's Choice loan or credit card repayments ?

  You can call People's Choice Credit Union on 08 8124 2148  or email us at [email protected] or visit your local branch and speak to one of our friendly staff.