Find answers to some of the most common questions from our members
When you make a Fast Payment, you’ll see the Osko logo on the Payment Confirmation screen in Internet Banking and the Mobile Banking App. You’ll also see a message on the same screen that says when your payment is expected to be received. A full list of participating institutions can be found here.
You will not be charged for sending or receiving Fast Payments.
More than 50 financial institutions are planning to go live from launch.
A list of participating institutions can be found here.
People’s Choice Fast Payments are payments sent via the NPP and includes Osko Payments.
To receive a payment your Account Number must be entered exactly as it appears in Internet Banking or your Mobile Banking App. Please ask the sender to not place any zero(s) at the start of the Account Number.
No, you can only receive Fast Payments sent to your Account Number(s). If you think someone may still be sending payments using your Member Number ask them to update your details using the nominated Account Number.
Click the drop down arrow next to ‘FAQ’s to display the FAQ sub-navigation. Here you can find questions relating to Fast Payments, Osko and PayID.
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