FAQ

Most popular questions...

• How do I make an insurance claim?

  Making a claim is easy. Just call CGU on 13 24 80 and quote your policy number. You can make a claim 24 hours a day, seven days a week.

  Have an existing policy? Here is a list of contact details for our insurers.

• How do I claim?

  Making a claim is easy. Just call CGU on 13 24 80 or email [email protected] and quote your policy number. You can make a claim 24 hours a day, seven days a week.

  Have an existing policy? Here is a list of contact details for our insurers.

• What is an excess?

  When you make a claim you may need to contribute an amount towards the cost of that claim. This is called an excess.