BSB 805 050

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BSB 805 050

Feedback and Complaints

Tell us your complaint, compliment or feedback.

Our BSB is 805 050

Our dispute resolution process is available for viewing in all of our branches, on our website or upon request if you call our National Contact Centre.

Download Your Guide to Feedback and Complaints Resolution with People’s Choice Credit Union

 

Contact Information

For further information or to lodge a written complaint, please contact:
Your nearest branch or our National Contact Centre on 13 11 82

To lodge a complaint online please complete our Compliments & Complaints form

Alternatively for written correspondence please contact:

Member Response Department
People’s Choice Credit Union
GPO Box 1942, Adelaide SA 5001
Telephone: 13 11 82
Email: [email protected]

For assistance with lodging an external dispute, after the internal dispute process has been completed, please contact:

Australian Financial Complaints Authority (AFCA)
GPO Box 3, Melbourne Vic 3001
Telephone: 1800 931 678 (free call)
Email: [email protected]
Website: www.afca.org.au

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