Our Phone Banking service is an automated service that enables you to make account enquiries and transactions, and pay bills using BPAY.
Setting up Phone Banking is easy. Simply call 13 11 82 or drop into your nearest branch.
Phone Banking is convenient, fast and accessible 24 hours a day, seven days a week by phoning 13 11 82.
With Phone Banking you can:
- View savings account balances
- Pay bills using BPAY
- Hear your last 10 transactions
- Transfer funds between accounts and across memberships
- Access balances for your loans and investments
- Change your TAN (Telephone Access Number)
SMS Banking enables easy access to your account via your mobile phone.
Setting up SMS banking is simple but you’ll need to make sure you’re registered for Internet Banking or Phone Banking.
You can register your mobile number by logging into Internet Banking and selecting the SMS Banking menu option under Tools.
Alternatively you can register by calling 13 11 82 or drop into your nearest branch.
On Demand Messages
SMS Banking is a 24/7 service which allows you to request messages displaying balances or transaction listings. To activate this feature, text the appropriate SMS command (listed below) to 0427 131 182.
|On Demand Messages|
|Balance Request B *
||Balance of all accounts
|Balance Request BX *
||Balance of all accounts from account number X
|Transaction Request T *
||List of most recent transactions on your first account
|Transaction Request TX *
||List of most recent transactions on X account
* Additional Information
X = the position of your account as listed in Internet Banking and/or Phone Banking
All requests include as much information as will fit in 160 text characters.
Account information will be returned in the same order as they are listed on your membership in Internet Banking and/or Phone Banking.
Fees and Charges
You may be charged fees by your mobile provider.
Security and Privacy
When you register for the SMS Banking service you are authorising People's Choice Credit Union to send confidential account information to your mobile phone upon request. Once this SMS has been sent we are unable to control who has access to this information so you may want to delete the SMS after viewing in order to protect your privacy.
You should consider our Disclosure Documents. This information and advice is provided without reference to your personal circumstances so you should consider whether this product fits your objectives, financial situation and needs. Contact us on 13 11 82 with any questions, or visit your nearest branch to talk to a consultant.