Alerts

Members have been receiving calls impersonating People’s Choice or other Financial Institutions.

Some common indicators and information asked of members during these scam calls included;

• Calling to advise that a company (sometimes referenced as Global Travel Agency or a company from America) were trying to take $800 from their account
• Ask general questions in relation to how they bank, pay bills and how they access internet banking
• Ask to log into internet banking and/or provide their member numbers
• Ask for full card details including expiry & CVV numbers
• Providing People's Choices general phone number 13 11 82 when asked for a number
• Callers reported to have a strong Asian or Indian accent

Advice if you are receiving scam calls:

• Never provide banking or personal information
• Never download software from unsolicited callers to your PC/Devices
• Never log into internet banking at the request of the caller
• Hang up on unsolicited callers and independently locate the legitimate organisations phone number and contact them
• Legitimate organisations will never call you and ask you to provide personal or banking information
• Refer them to https://www.scamwatch.gov.au/ for the latest information on scams and how to protect themselves

If you do receive a call that shows indicators like the above, please call us on 13 11 82 and let us know.