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BSB 805 050

Alerts

Stay up to date with the latest alerts

Mobile Banking App, Internet Banking, Fast Payments, Website

13 Aug 2020 8:30 AM

Released

13 Aug, 2020, 8:30AM

Services Affected

Mobile Banking App, Internet Banking, Fast Payments, Website

Important Information

We'll be making some updates to Internet Banking, our Mobile Banking App, Fast Payments and our People’s Choice website between 12:00am – 5:00 am (ACST) on Sunday, 16 August, so you won't be able to use these services during this time.

You'll still be able to use EFTPOS and ATMs.

Sorry for the hassle and thanks for your patience.

Scam Alert

15 Jul 2020 8:30 AM

Released

15 Jul, 2020, 8:30AM

Members have been receiving calls impersonating People’s Choice or other Financial Institutions.

Some common indicators and information asked of members during these scam calls included;

  • Calling to advise that a company (sometimes referenced as Global Travel Agency or a company from America) were trying to take $800 from their account
  • Ask general questions in relation to how they bank, pay bills and how they access internet banking
  • Ask to log into internet banking and/or provide their member numbers
  • Ask for full card details including expiry & CVV numbers
  • Providing People's Choices general phone number 13 11 82 when asked for a number
  • Callers reported to have a strong Asian or Indian accent

Advice if you are receiving scam calls:

  • Never provide banking or personal information
  • Never download software from unsolicited callers to your PC/Devices
  • Never log into internet banking at the request of the caller
  • Hang up on unsolicited callers and independently locate the legitimate organisations phone number and contact them
  • Legitimate organisations will never call you and ask you to provide personal or banking information
  • Refer them to https://www.scamwatch.gov.au/ for the latest information on scams and how to protect themselves

If you do receive a call that shows indicators like the above, please call us on 13 11 82 and let us know.

COVID-19 Support

24 Mar 2020 5:00 PM

Released

24 Mar, 2020, 5:00PM

People’s Choice is here to support you as the coronavirus (COVID-19) situation evolves.

We’re here to support our members through these unprecedented times and are introducing new measures to support those experiencing financial difficulty due to impacts from coronavirus, such as loss or reduction of income.

For information on support measures, please click here.

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