BSB 805 050

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BSB 805 050

Digital Banking

Tips to help you stay safe with online banking

People’s Choice uses industry-standard encryption to help you to stay safe while you’re online banking with us. There are also some things you can do:

  • Always type '’ into your browser when you use Internet Banking
  • Check your last login date and time when you sign in to make sure it’s correct
  • While you’re using Internet Banking, be wary of pop-ups that ask for personal information or ask you to click on links
  • Be careful if you’re using a public computer or free public Wifi – make sure your private details are protected and log out when you’re finished
  • Always use secure sites that have a padlock icon in your browser 
  • Don’t click on links in emails that ask for your account, card or personal details
  • Use email to confirm transactions and help monitor your account
  • Change your Internet Banking passwords often and don’t use the same password for other accounts or systems
  • Don’t record or share your Internet Banking passwords with anyone else
  • Make sure your computer’s anti-virus software is installed and up to date
  • Immediately contact People's Choice if your computer has been infected with a virus or malicious software

Our Mobile Banking App provides the same high level of security as our Internet Banking, so you can bank on the go, stress-free. Check out our tips for keeping your Mobile Banking secure:

  • When you’re not using your device, lock it and keep it in a safe place
  • Avoid using the same PIN for your device and for the Mobile Banking App
  • Don’t store your banking PINs or passwords on your device (for example in Notes)
  • Let us know immediately if your device is stolen or lost
  • Delete People’s Choice text messages, especially before sharing, discarding, or selling your device
  • Never send any personal information via text message, such as account numbers, passwords, or any combination of sensitive information like your driver's licence number or birth date that could be used in ID theft
  • Don’t hack or modify your device as this can leave it open to infection from a virus or Trojan
  • We recommend you install and maintain the appropriate security software for your device
  • Install and keep up to date anti-virus software for your device and make sure it’s from a reputable supplier
  • To keep your information safe, only download apps from reputable sources
  • Check privacy policies and permissions of any apps you download

If you see any unauthorised transactions on your account or you think your details may have been compromised, change your passwords straight away and call us on 13 11 82.

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