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Secure Code

People’s Choice Secure Code is an advanced online security solution delivered in partnership with global cyber security leader, Symantec.

Find the option that suits how you do your online banking below, then click ‘Details’ or on the icon in the table to learn how to download, register and use People's Choice Secure Code.

How do you do your online banking

• I only use the People’s Choice Mobile Banking App - People’s Choice App is suitable for you.

• I only use a smartphone without using the People’s Choice Mobile Banking App - VIP Access App for Mobile is suitable for you.

• I only use my personal computer– VIP Access for Windows or Mac Computers is suitable for you.

• I don’t have access to a smartphone or personal computer - please call 13 11 82 or visit your nearest branch as our friendly staff will take you through the best option for you.

Why have we changed?

  1. We need to protect members against sophisticated hackers with more advanced security solutions.
  2. SMS and Personal Icons do not assess that the user gaining access to Internet Banking and performing certain transactions is a legitimate member.
  3. Secure Code performs real-time analysis to identify the mobile, tablet or computer being used for Internet Banking.

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Product Summary

Suitable for members who

How it is used

How to download

What you need to do now

 

People's Choice App

Secure Code is integrated into the People’s Choice App to deliver secure online banking for members who prefer to bank on-the-go.

Suitable for members who

- Use an Android or iOS Apple device

- Have the current version of the People’s Choice App (or can download)

- Have an Australian or overseas mobile number noted on their membership in Internet Banking

How it is used

Your App will generate a push notification asking you to ‘approve’ or ‘deny’ the transaction when prompted in Internet Banking. You can still access your 6 digit Secure Code in the App’s menu under ‘Secure Code’ without access to Wifi or mobile data.

How to download

1. For iPhone, go to the App Store
2. For Android, go to the Google Play Store
3. Search for People’s Choice Credit Union
4. Select 'install' or 'update'

What you need to do now

1. Ensure you have the latest version of the App.
2. Ensure you have the correct mobile number updated on your membership within Internet Banking
3. Have Push Notifications enabled

Details

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VIP Access App for Mobile

The VIP Access App for Mobile is for members who have a smartphone but are unable to use the People's Choice App.

Suitable for members who

- Are unable or do not like to use the People's Choice App for online banking.

- Use a smartphone or tablet

- Have an Australian or overseas mobile number noted on their membership in Internet Banking

-Share a smartphone or tablet (only one membership can be registered with the People's Choice App)

-Are travelling throughout Australia or overseas

How it is used

Your VIP Access App for Mobile will generate a push notification asking you to ‘approve’ or ‘deny’ the transaction when prompted in Internet Banking. You can still access your 6 digit Secure Code in the App’s menu under ‘Secure Code’ without access to Wifi or mobile data.

How to download

1. Go to your device’s relevant App Store (Google Play Store, Microsoft Store or the Apple Store)
2. Search for VIP Access from developer Symantec
3. Download

What you need to do now

1. Ensure you have downloaded the VIP Access App for Mobile
2. Ensure you have the correct mobile number updated on your membership within Internet Banking.
3. Make sure Push Notifications are enabled in your phone’s settings.

Details

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VIP Access for Windows or Mac Computers

VIP Access for Windows and Mac Computers is for members who prefer to do their online banking on their personal computer, rather than a smartphone.

Suitable for members who

- Only use their personal computer to access Internet Banking.

- Do not use a smartphone for online banking.

How it is used

Your VIP Access icon on your personal computer will generate a 6 digit Secure Code when you click on it. You will need to provide a Secure Code only when prompted in Internet Banking.

How to download

1. Visit the Symantec website
https://idprotect.vip.symantec.com/
2. Select the applicable option (Download for Windows or Download for Mac)

 

What you need to do now

1. Ensure you have VIP Access downloaded to your personal computer.
2. Ensure you have the correct mobile number updated on your membership within Internet Banking.

Details

Remove

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