Update 19 Jan 2021, 11:00am (ACDT)

Good morning Members,

We continue to experience intermittent issues with our App and Internet Banking.
If you need help with transferring funds within your own accounts, or to others, please contact our National Contact Centre on 13 11 82.

To assist members, we have also extended our contact centre hours to 10pm tonight, if not resolved sooner.

If you have a bill that requires urgent payment, please also call the National Contact Centre and we will provide you with options to assist. 

Next update: 2pm ACDT.