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We're here to support you during Coronavirus
Current as at 30 March 2020.
People’s Choice is here to support you as the Coronavirus (COVID-19) situation evolves.
We’re here to support our members through these unprecedented times and are introducing new measures to support those experiencing financial difficulty due to impacts from Coronavirus, such as loss or reduction of income.
On this page you can find information on all our support measures, including information on financial hardship or recently announced rate changes.
We are updating this page frequently to provide you with the latest information.
To support our Members, we will:
Pause repayments
For up to 6 months, with a review at 3 months.
Applicable for Home Loans and Personal Loans.
Allow you to redraw your loan
If you’re ahead of your loan repayments, you can redraw the additional repayments amount. We are also allowing this for fixed rate loans.
Reduce your repayments
We’d usually recommend to leave your loan repayments at the higher level, even when interest rates drop. But if you’re experiencing financial difficulty, you do have the option to reduce your repayments as low as the minimum in need.
Update rates for members
We have made changes to some of our rates. Please find more information on these rate changes here.
To support Small Business, we will:
Pause repayments
For up to 6 months, with a review at 3 months.
Pause annual reviews
For the next 6 months to allow you to focus on what’s important at this time: your business.
Contacting us
Our branches remain open, however please consider using our digital banking options including Internet Banking and our Mobile Banking App where possible or calling us on 13 11 82. If you need to visit a branch, please only visit if you are well, and be sure to follow social distancing guidelines.
Together, we will get through this, please stay safe.