BSB 805 050

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BSB 805 050

Melbourne and regional Victoria Coronavirus update

Current as at 07 August 2020.

With the COVID-19 pandemic continuing to have a significant impact on Victoria, your personal and financial health remain our absolute priority at People’s Choice.

We'll continue to meet your ongoing banking needs and if you need extra support due to financial difficulties resulting from COVID-19, we're here for you.

Temporary changes to branch opening hours

To comply with government-mandated restrictions and expert advice to reduce the risk of spreading COVID-19, we encourage you to avoid using our branches unless you absolutely have to.

In response to Stage 4 restrictions in Melbourne and increased restrictions across broader Victoria, from Monday 10 August 2020 our Highpoint, Eastland, Knox, Ballarat and Warrnambool branches will only trade each Monday and Thursday from 9:30am to 4pm for now. Bourke Street, Fountain Gate and our three home loan centres will remain temporarily closed.

It’s easy to bank at home

There are many ways you can to check balances, move funds between accounts, make payments and pay bills, including our Internet Banking and Mobile Banking App.

Want the convenience of our Mobile Banking App? You can download it from your App Store or Google Play today.

Our National Contact Centre are also here to help on 13 11 82 (or +61 8 8305 8305 from overseas) between 8:30am and 8:30pm Monday to Friday and 9am to 5pm Saturday (AEST). Otherwise, you can book a virtual appointment with your local branch team below.

Go cashless where possible

While all our branches have ATMs and you can use any major bank ATM for free, we encourage you to use Visa, eftpos or tap and pay alternatives instead of cash. Many retailers now require contactless payments. In addition, [email protected] at selected Australia Post outlets provides a face-to-face alternative.

Our absolute priority remains protecting the health of our staff and members, while continuing to provide essential banking services to our members.

We sincerely appreciate your understanding and patience as we take these steps to ensure we can continue to provide essential banking services to you during this difficult time.

You can find more information about how we can support you during the COVID-19 pandemic at peopleschoicecu.com.au/support/coronavirus-help/.

We're here to help. If you'd like to speak with us to help you get through this time, please fill out the form below. 

* required information

 

 

Temporary branch opening hours

Victoria
Branch Location Enquiries  Opening hours
Ballarat 1 Sturt Street, Ballarat Ballarat enquiry

Monday 9.30am - 4.00pm 
Thursday 9:30am - 4:00pm 

Temporarily closed all other days

Bourke Street 460 Bourke Street, Melbourne CBD   Temporarily closed
Eastland Shop 1091/171-175 Maroondah Highway, Ringwood  Eastland enquiry

Monday 9.30am - 4.00pm 
Thursday 9:30am - 4:00pm 

Temporarily closed all other days

Fountain Gate Westfield Fountain Gate Shopping Centre, Level 1, Shop 1153/25-55 Overland Drive, Narre Warren   Temporarily closed
Highpoint Highpoint Shopping Centre, Level 3, Shop 3140/120-200 Rosamond Road, Maribyrnong  Highpoint enquiry

Monday 9.30am - 4.00pm 
Thursday 9:30am - 4:00pm 

Temporarily closed all other days

Knox  Westfield Knox, Shop 3215, 425 Burwood Highway Wantirna South Knox
enquiry

Monday 9.30am - 4.00pm 
Thursday 9:30am - 4:00pm 

Temporarily closed all other days

Warrnambool Gateway Plaza, 154 Raglan Parade, Warrnambool Warrnambool enquiry

Monday 9.30am - 4.00pm 
Thursday 9:30am - 4:00pm 

Temporarily closed all other days

If you're experiencing financial hardship due to the impacts of Coronavirus, read more information on our financial hardship assistance at this link.

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