BSB 805 050

To give you the best possible experience, this site uses cookies. Learn more about cookies.

BSB 805 050

Contact Us

Our BSB is 805 050

Call 13 11 82

If you are overseas, call +61 8 8305  8305

Our support specialists based in South Australia are available from:

8am - 8pm Monday to Friday (ACST)
8.30am - 4.30pm Saturday (ACST)

Are you a Member?

Member Account Enquiries

We are here to help.

Simply click on the button above to login to Internet Banking and send us a secure mail for the following:

VISA transactions: Disputes, pending VISA transactions
International money transfers: Sending or receiving money overseas
Lending services: Redraw & interest enquiry, loan payout, fees & charges
Account Enquiries: Statements, transactions, fees and charges, interest queries
Internet Banking Transfer: Limit increases, mobile app assistance
Travel Advice: Let us know when you are travelling overseas
Card Issues: Overseas, blocked, declined, expiring, lost or stolen
Documents: Returning forms or documents
General: Any other member enquiries


Not a Member? Not a problem, click here to get in touch with us or view the below options.


Locate Us

You can find your nearest Branch or ATM here.

Find a printable branch list including branch locations at this link.

You can also locate a friendly Home Loan Adviser, Financial Planner, Business Banker or Travelex Bureau.

Our Head Office is located at 50 Flinders Street, Adelaide 5000.

If you'd like to send us a letter:

People's Choice Credit Union
GPO Box 1942
Adelaide SA 5000

Social Media

Connect with us on Social Media and join the conversation!

We are available for general enquiries on Social Media between
9:00am - 5pm Monday to Friday (ACST), excluding Public Holidays in South Australia.



Misplaced your card? Lost your phone and digital wallet? We're here to help!

Remember that if you've lost your phone and use a digital wallet, we'll need to cancel the card in your digital wallet too.

Within Australia

13 11 82  or visit your nearest branch during business hours.

From Overseas

+61 2 8299 9101

To arrange for an emergency VISA card to be issued to you, please visit the VISA website to find the contact details for each country.

VISA Card Transaction Enquiry (VISA Disputes)

Is there a transaction on your statement that you think may be incorrect? Maybe there’s an issue with something you’ve purchased or you’ve not received something you ordered?

If you have already contacted the merchant first but still having an issue, we're here to help! Visit our VISA Disputes page for more info.

Think you may have experienced card fraud?

Call 1300 705 750 Within Australia (Available 24hrs a day) or call +61 2 8299 9534 if calling from Overseas. Our consultants may call you to confirm suspicious transactions on your card.

Find out more about lost or stolen cards.


Contact a Home Loan Adviser

Get in touch with one of our expert Home Loan Advisers.

Contact a Financial Planner

Find out more about our Financial Planners or arrange an appointment by calling 1300 132 982 between 
8.30am - 5pm Monday to Friday(ACST). 

You can also enquire online or visit your nearest branch for financial planning assistance.


People's Choice Secure Code

For any enquiries regarding People's Choice Secure Code, call 1300 859 488 available from:

8am - 8pm Monday to Friday
8.30am - 4.30pm Saturday

Internet Banking Enquiry

To register for Internet Banking and if you require personal or account specific information, such as card cancellations or mistaken IB transactions, please click here.


Making insurance claims

You hold an insurance product and need to make a claim?

Contact the dedicated 24-hour claims hotline on 13 24 80 or to enquire about an existing claim, call us on 13 11 82.

Learn more about making a claim by clicking here.

Bereavement Care

We are here to help you if you are dealing with the difficulties of bereavement.

To contact our Bereavement Care Team, please call 13 11 82 or email [email protected] 

We'd like to use your current location

For a more personalised experience please enter your location below...


Change your location