Find answers to some of the most common questions from our members
Our BSB number is 805-050. Previously Savings & Loans used a different BSB number. Transactions made using this BSB number will now be redirected automatically through the new number.
If you are registered for Internet Banking you can change your email, address or phone number online using the tools tab. You can also change your contact details by completing a change of address form.
To change your name or any other details, visit your nearest branch or call 13 11 82.
At People's Choice Credit Union we understand that credit is a very important facility which allows you to achieve your personal, financial or lifestyle goals faster than you could if you had to rely on your savings alone.
As a mutually owned financial institution we embrace our responsibility to understand your personal situation when we make recommendations regarding providing, extending or arranging credit for you. This is to ensure you are reasonably likely to meet the obligations you have in respect of repaying the debt and avoid experiencing financial stress.
But we recognise that situations may change from time to time which may inhibit your ability to meet your credit repayment obligations. We understand the pressures that you and your family may experience during these difficult times and we work with you to find a mutually acceptable solution to aid in your overall debt management strategies and to continue to work with you to achieve your financial goals.
Visa credit cards carry a $59 annual fee. This fee is waived if you have a home loan, One to One or financial planning relationship with us.
Visa debit cards have no annual fee.
The law requires us to verify your identity when you open an Account or Membership or when you become a signatory to an Account or Membership.
The documents required for identification purposes can be one or a combination of identification pieces as required under the Anti-Money Laundering and Counter-Terrorism Financing Act (2006).
When you visit a branch or Bank@Post outlet to become a member, please bring the following document/s with you:
Primary Documents with photograph
Primary Documents without photograph
At least one of the documents you provide must contain your photograph or signature. There may be other acceptable ways to prove your identity. For more information please contact us. The new regulations require all identification to be current.
The same rules apply to becoming a signatory to an existing Account or Membership.
If you change your name, for example, upon marriage, you will need to give us suitable evidence. We will give you guidance on how to go about this.
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