FAQ

Most popular questions...

• Where can I use Apple Pay?

  You can use your device to make a payment using Apple Pay in stores, within apps or on participating websites wherever they see one of these symbols:

  

• Can multiple cards be added to a single Apple Pay wallet?

  Yes, up to eight cards can be added to Apple Pay on a single device. The first card added to the device will become the default card, but you can change the default card. 

• How do I make payment in stores with an Apple Watch?

  With an Apple Watch you double-click the side button and hold the display up to the contactless reader to authorize a payment.

  Please note: the Apple Watch NFC feature has to be activated before Apple Pay will work. When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.

• How do I make payment in stores with an iPhone?

  To authorize a payment hold your iPhone 6 (or later model) above or near the contactless reader and:

  • Place your finger on the Touch ID to authorize payment (if Touch ID is enabled); or
  • Enter your device passcode (if Touch ID is not enabled)
• How do I add a card to Apple Pay?

  Adding a card to Apple Pay is different depending upon device:

  iPhone 6 (or later models)

  1. Open the Wallet app
  2. Tap the + in the upper right corner
  3. Add the card details by either:
     ‒ Entering the card’s security code to add the credit or debit card you use with iTunes
     ‒ Using the camera to capture the card information
     ‒ Typing the card details in manually

  Apple Watch

  1. Open the Apple Watch app on your iPhone
  2. Tap Wallet & Apple Pay and then Add a new eligible contactless card
  3. Add the card details by either:
     ‒ Entering the card’s security code to add with iTunes
     ‒ Using the camera to capture the card information
     ‒ Typing the card details in manually

  iPad

  1. Go to Settings
  2. Tap Wallet & Apple Pay and then Add eligible contactless card
  3. Add the card details by either:
     ‒ Entering the card’s security code to add with iTunes
     ‒ Using the camera to capture the card information
     ‒ Typing the card details in manually