FAQ

Most popular questions...

• VARIABLE INTEREST RATE

  As opposed to fixed interest rate, a variable interest rate changes when the market interest rate changes. This means your repayments will also vary.

• VALUATION or PROPERTY VALUE

  A valuation is the assessment of the property value as determined by the lender or external valuer, often based on the property purchase price. 

• How does People's Choice Secure Code work?

  People's Choice Secure Code makes digital payments and access easier and quicker for you and allows you to transact where ever and whenever you choose.

  You may be prompted for a Secure Code lasting 30 seconds when you:

  • Update your contact information
  • Pay someone for the first time
  • Activate your card
  • Add a BPAY biller
  • At login when travelling

   

• What is People's Choice Secure Code?

  People's Choice Secure Code is the key to unlocking your digital banking now and into the future. It's an extra layer of verification that goes beyond the basic username and passwords to give you secure access to your banking.

  People's Choice Secure Code is replacing SMS Verification and Personal Icons to bring you enhanced digital security and real time fraud detection. Making digital banking easier and more secure for you, to transact anytime and anywhere....even when you travel.

• SOLICITOR

  A solicitor is a professional who is legally qualified to deal with conveyancing or assisting you in the drawing of your will. Solicitors assist you with your legal affairs and can, depending on the state or territory you live in, represent their clients in court.