Ensure your information and accounts remain safe and secure
Our thorough member verification process, Phone Banking and Internet Banking services use the latest security to keep your transactions safe. We take your security seriously.
Steps you can take to help keep your money secure:
We use industry-standard encryption on our Internet Banking system and staff are constantly monitoring our members’ accounts for suspicious transactions. Our Visa cards are also embedded with a smart chip, providing an extra level of security. Unlike the magnetic strip on the back of cards, the microchip is virtually impossible to copy.
Unfortunately, fraudsters are always developing new ways of accessing people’s money. Six of the most common types of fraud are:
You can help safeguard yourself from becoming a victim of fraud by keeping your personal information secure.
If you think your personal information may have been compromised, or you have noticed unauthorised transactions on your account, contact us immediately on 13 11 82.
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